Our mail has been all over the place the past couple of months. There are days it doesn't even get delivered AT ALL. Ridiculous. There are times we have packages coming, tracking says out for delivery, then mail will come and NO package yet the stupid mail carrier marks it in their system as "Delivered". I'm so fed up with the Dallas Post Office. Get it together already!
Just got home from work and the only way to tell if "I got mail" is the mail box door is open. Well today it's closed. Of course I think no mail. But as I pull in the driveway I happen to see on the ground an envelope. I stop the truck get out its MY MAIL!!! Now this is rediculous !! Somethings got to give either shut my mail box so this doesn't happen or I'm spring loading the dang thing!!!
Package was to have been delivered through FedEx Smart Post hand off to USPS. Delivered to front porch of address 30132 yet I live in 30157. Fed Ex and merchant agree correct address. USPS customer service could barely speak English and told me tracking showed delivered. Said look at the zip and tell me how my front porch is in that zip? Case number issued with zero feedback to date. Meanwhile package is at an address with Lord knows the status. Great job USPS!
Amazon package "delivered" Saturday afternoon. Heard thud against door, opened door, package laying halfway or in middle of porch. Noted dent on corner of package. Package contained items including LIGHTBULBS. USPS driver sitting in mail truck, talking on cellphone, had problem driving down driveway to roadway. NOTE: My street is last on this route. When the postman runs late, this street is skipped. I've watched outgoing mail waiting 2 to 4 days before being picked-up from neighbor's mailbox. I traditionally get mail everyday....but when this postman runs, sometimes I will go for a week with no mail, then suddenly mailbox is full of mail.
Trying to put a "hold" on my mail via the phone, I had the "joy" of trying to communicate with someone who barely spoke English. After spelling my name 4 times (not saying, spelling), the person handed me over to another person who didn't speak much better English. I had Labor Day cards in my mailbox with the flag up and I too saw them "sit" in my mailbox for 4 DAYS. I am missing mail that should have been delivered by now. I have a feeling they delivered my held mail but never took the hold off my address. Customer service in the Dallas Post Office is really suffering.