Package was to have been delivered through FedEx Smart Post hand off to USPS. Delivered to front porch of address 30132 yet I live in 30157. Fed Ex and merchant agree correct address. USPS customer service could barely speak English and told me tracking showed delivered. Said look at the zip and tell me how my front porch is in that zip? Case number issued with zero feedback to date. Meanwhile package is at an address with Lord knows the status. Great job USPS!
Amazon package "delivered" Saturday afternoon. Heard thud against door, opened door, package laying halfway or in middle of porch. Noted dent on corner of package. Package contained items including LIGHTBULBS. USPS driver sitting in mail truck, talking on cellphone, had problem driving down driveway to roadway. NOTE: My street is last on this route. When the postman runs late, this street is skipped. I've watched outgoing mail waiting 2 to 4 days before being picked-up from neighbor's mailbox. I traditionally get mail everyday....but when this postman runs, sometimes I will go for a week with no mail, then suddenly mailbox is full of mail.
Trying to put a "hold" on my mail via the phone, I had the "joy" of trying to communicate with someone who barely spoke English. After spelling my name 4 times (not saying, spelling), the person handed me over to another person who didn't speak much better English. I had Labor Day cards in my mailbox with the flag up and I too saw them "sit" in my mailbox for 4 DAYS. I am missing mail that should have been delivered by now. I have a feeling they delivered my held mail but never took the hold off my address. Customer service in the Dallas Post Office is really suffering.