Dacula Post Office

470 Dacula Rd, Dacula, GA 30019

Contact Numbers:

Phone: 770-962-4390
Fax: 770-995-6286
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 12:00pm
Sunday Closed

Pickup Services Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 12:00pm
Sunday Closed

Lobby Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Access Hours

Monday-Sunday 12:01am - 11:59pm

Last Collection Times

Monday-Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Self-Service Kiosk Availability

Monday-Sunday 12:01am - 11:59pm

Carrier Facility Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 12:00pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 10:00am - 12:00pm
Saturday 10:00am - 11:30am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

Passport Photo Hours

Monday-Friday 10:00am - 12:00pm
Saturday 10:00am - 11:30am
Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 12:00pm
Sunday Closed

Philatelic Services Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 12:00pm
Sunday Closed

  • Burial Flags
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lobby has Copier
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Auburn
19 College St
3.3 miles away

Lawrenceville North
1557 Buford Dr
3.3 miles away

Buford Carrier Annex
2766 Hamilton Mill Rd
3.4 miles away

Crogan Street
121 E Crogan St
3.7 miles away

Reviews

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3 out of the last 5 packages delivered to my house were ripped and damaged. What are you doing with my packages that they are being delivered in such a state?
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The
post office has been the most infuriating and miserable experience
lately for me, filled with incompetent workers and downright liars.
They have wasted months of my time and have sent me on hour-long wild
goose chases that have left me frustrated and annoyed.Back
in February I ordered a product from Japan and shipped it via EMS
which meant it should have arrived very quickly. However after
waiting and checking tracking, I found out that the package had
apparently already arrived and had been signed for. After doing some
looking around and investigating I found out that it was sent to the
hair salon down the plaza. When I asked for my package, they handed
me ripped open package with a missing shipping label, no receipt, and
missing several of the items that should have been inside there as
well. They thought it was a gift and proceeded to give it to several
of their customers. This led to us arguing several times over the
matter before I decided to go to the post office and demand to know
what happened.When
our regular post office worker came by the next day she was so upset
to hear what had happened. She knew us and would have delivered it no
problem but for packages out of the country, a different post office
worker delivers them and she just assumed that it would go to the
hair salon because the package detail said hair product. The logic
behind this is painful to think and even the post office worker who
delivered the package remembered that something was odd about that
package when she was later questioned.After
this I was told to contact the post office and the manager who was
named Kevin. When I first talked to Kevin he could not believe what
had happened and he told me that he needed some time to sort out and
figure out how to take care of this issue. He told me that he would
call me back on Wednesday that week, but did not call. By Thursday I
decided to call the post office again and instead was told to talk to
someone named Orlando. Mr. Orlando had suddenly changed the story,
saying that the reason the package went to the hair salon location
was that there was no name on the address, meaning they just made the
assumption that it would go to the hair salon. We know for a fact
that this is a ridiculous claim and also impossible, since we have a
copy of the attached shipping label that the online seller put on the
package. They also told us that they were not responsible and told us
to call an administrative line, who ultimately told us they could not
help us, and instead that we would need to call the claims office in
St Louis. It was just a waste of time on our part and did not help
fix anything. After this they just continued to send us on a wild
goose chase, just telling us any random number to call. Every single
one of these numbers would be at least a 40 minute wait only to have
them tell us that this was the wrong number for this issue. It wasted
hours of time and ultimately we didn't even get any help from the
post office itself.We
are still working through this problem right now as the Japanese
seller is currently waiting for the post office's report to file
properly so they can go through insurance to take care of this
matter. However, they shouldn't even need to take care of this issue
in the first place. The Post Office was the group who messed up and
should need to take responsibility for their incompetence and
inability to deliver a proper package without wasting everyone's time
and lying profusely. The fact that the General Manager of all people
would lie so boldfacedly to a customer really makes me wonder about
how corrupt and seedy the post office really is. Someone needs to
lose their job of this.
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