I have tried calling the post office in Titusville, Florida and no one ever answers the phone and I hate going there because the postal workers are mean to the customers. Even the mailmen are not the friendliest. Don't understand why the postal system had to close all the post offices in Titusville and left us with just one to deal with. Need to retrain in customer service please.
The cashier, Rita D Battle, is mean.(I may have gotten the first name wrong) She has a second name tag with Diane on it. I assume the "D" is for Diane. She called me an idiot because I asked a question about the prompt on the credit card swiper. Instead of answering my question and explaining things to me, she calls me an idiot and answers the question for me on her screen. If the question was for me to answer why did she answer it? What if she answered it wrong? What if how she answered it will mess up my package somehow? Besides me, she was rude and short to everyone that came in. I think she needs to be released. This is a customer service position and she does not know how to kindly and respectfully interact with customers. I called to let the manager know, but low and behold they don't answer the phone. The guy that was working next to her was nice and friendly he had a smile on his face and was whistling. She could learn a few things from him.
Yes, I know exactly what you mean. I have had the same experiences with the same person on many occasions. It is like she really hates her job and it is being projected onto her costumers because her attitude is terrible. Her superiors need to sit her down and ask her if she would like to change her profession or her attitude because I just walk right back out if I see her at the counter and I drive to the MIMS Office and do my shipping.
• Replied to Meghan
Is now 7:41 and my carrier have not diliverd no mail yet.......today is not veterans day
If I need to ship through USPS Titusville on US-1 its always Nightmare, does not matter if its morning or afternoon, crowded, impolite and extremely slow. Very rude assistants, no even pens or tape for package let you to use-ridiculous. Hate to go there. Its always ruin my day. It must work for people and be enjoyable.
Ever think about going a little extra miles and do your shipping at the MIMS office. I go there when the lines in Titusville are to long and they are always very friendly and professional. The office personel are fast as well. I suggest you give them a try.
• Replied to Ana
This post office drives me crazy. They don't leave mail, don't leave notices, I have a video of the mailman mashing my mailbox, and once again this weekend they didn't leave a notice when I was not there to pick up a package, so now I will have to call them and ask them to hold it or it may get sent back to where it came from. Twice now packages have been sent back to the shipper and I had to ask them to ship the items again. This is nonsense and I have spoken to their workers and their manager. It's like they just do whatever they want to do.
I completely agree with Nancy's comment. I've been calling every day and after 3 or 4 tries I give up. They can't all be out to lunch at the same time, or maybe they are! They lost some of my mail last year, and after finally getting someone, they couldn't care less. Let's not forget, these are basically public service employee union people. No cares in the world.