Very Bad service. I had an item delivered for me , to Sun city post office on August 5, 2016. but it had been sitting there since. On August 11, i went there and checked with the supervisor there , his name is Roman Rodriguez . He could not find the item and stated the item was "most likely returened to sender" even though there was no documentation that it was returned. He subsequently asked me to wait for 30 days than file a claim.
Today August 20 i went to Apollo beach Post office where i came at first to see my item was there or not on August 11. At the time the laday told me that ithe item was at Suncity office. Today i asked her again to see if the item is here. She went inside and found it and stated it has been here fir more than a week but i have not received any notice from them.
The item consisted of 3 tropicL PLANTS I BOUGHT on line from Thailand and because of being left in the post office for almost 3 weeks without sun light and water they are all dead. They cost me 150 dollars .
Buddy at the sun city location was extremely unhelpful. Asked about a package pickup and he said postal worker could not be contacted to have them pick up the package. He then told me I could drop it off. Obviously if I was going to drop off I wouldn't be contacting for package pick up.
I called this office 1/23/14 at 1045am to ask about a package that I was expecting. The guy that answered the phone was extremely rude and after telling me, "look, if your package is here now, it'll be delivered." Then I said as long as your sure it will be out today, he tells me you nailed it, I couldn't have said it better myself, even though I'm pretty sure I just said it. Wtf!? I understand you work at the post office, clearly you've made mistakes in your life, that's why your stuck there. But it's not society's fault that you were a drop out that didn't amount to anything and now you work for a business that is soon to be extinct. Worst customer service ever. Have fun going nowhere in life.