Still have not received a package that was sent before Christmas.
When I track my package, it clearly says that the package information was transmitted on December 29th, and that the package was received by the Punta Gorda post office on the December 30th. It then says enroute to destination as of January 3rd, but that is where it ends. It has not been delivered to its final destionation, but it has been "in route" for 8 days now??? Yet, for some reason, the woman at the post office told my mother that the package never arrived at the Punta Gorda office.
I'd like to know where my wedding albums are, but the office seems to be closed at 4:40 when I call. I keep getting a recorded message telling me that they close at 5:00ðŸ˜•
Since this isn't being resolved quickly enough, I had to try to make contact somehow. Seems to me that an office that doesn't know where it's customer's packages are should either not be closing early, or should be picking up the telephone!
I just called the store at punta gorda at 4 pm on Thursday the 15th on December. I don't know her name but when I called to simply ask if I can pick up a package a day early she gave me huge attitude asking why would I even do that and that it makes no sense going on and on. To refrain myself from cursing her out over the phone like a child I hung up. There should be no reason she needs to understand anything. Saying how she just doesn't get it and doesn't understand. Okay wow thanks for that. I was told by your tracker of my package it was expected the 14th then the 15th comes around and still no package. Check again and now it says till Friday the 16th. I'm tired of waiting and simply wanted to pick it up today. This is unacceptable
I am pretty sure I talked to the same lady today. I did not get her name but she was very rude and condescending. I called and spoke with her about a package that I never received a few weeks ago and she stated she would check with the carrier and get back to me. She never did. I let it go and here we are weeks later and another package is missing. It says delivered but I don't have it.
When she answered she didn't let me finish my sentence before interrupting and acting rude. She seemed annoyed to even be on the phone with me. I had to say to her multiple times that I wasn't mad at her or even the carrier. I had to ask her why she was acting the way she was when I was just trying to have a conversation.
She started describing to me how I have to first look for the key, then make sure I have correct box and said "if the key doesn't fit then you have the wrong box".... ummm the problem is not my ability to match a key to a box, but the fact that I don't even have a key! She then acted like I thought someone stole the package which I in no way implied. I even said that all boxes have keys for them.
• Replied to Taylor Carter
Just got back from being gone 6 days and expected a lot of mail. Looks like only one day of mail was delivered today. How can I find out if you have more mail for me? I tried calling, but no answer and no machine/recorder.
I dropped off multiple click and ships. While I was waiting in line to mail a non click and ship package, I made a video of the postal employ (girl) tossing packages in a bin.
The packages sounded like they were hitting the bottom of the bin and making a load noise each time.
To me, it seemed just as easy to place the packages in the bin to avoid damaging whatever was inside them.
It didn't look good.