I had a package that the carrier attempted to deliver on Wednesday, July 6, 2016. I don't know why it wasn't left at my door or the postal box designated for parcels. Instead the carrier left a delivery notice in my mailbox. I immediately filled it out and returned it to my mailbox to be picked up by the carrier the following day. However, two days later it was still there. Out of frustration I put the delivery notice in the outgoing mail slot and waited until Monday, July 11th. It was on that day that I went on-line to submit a re-delivery notice after many attempts to call the post office (the phone goes unanswered). The following Friday, July 15th (9 days after the attempted delivery), I leave work in NMB and head over to the Plantation post office located on 5th Street with my copy of the on-line re-delivery notice and the male attendant refers me to a supervisor (first name Zandra). I explained to the supervisor all the events that led up to me being there. She goes in the back and brings me my package. I then inquire why my package was not re-delivered and she said she would look into the matter. I mentioned if she was aware of the many negative reviews on-line about this specific post office and she said that was the reason she had been brought in from another state. I was SO happy to know that the negative reviews didn't fall on deaf ears. Zandra was extremely courteous and professional.
The fill in postal worker today did not pick up the food packages we had by our mail box. When my father brought it to his attention, he still did not do anything. We ended up taking the packages to the post office ourselves.
Never saw such horrible service anywhere in my life. I hope the government, preferably the FBI (heard rumors), gets involved sooner rather than later because Plantation residents do not deserve this kind of treatment. The Plantation Post Office personnel are a disgrace to public service and to the country they are supposed to represent.
I was leaving for Medical School and decided to rent a PO box. I was told that as long as the fees for the mailbox was paid they would hold my mails and if the mailbox was full they will leave a note in my box and all I had to do was pick them up during opening hours. After the first semester I was able to retrieve all my mails, including those that they were holding because my mailbox was full. Second semester, I came back mid semester and indeed saw the notification that they had some of my mails because the mailbox was full. When I attempted to retrieve my mail I was told that they returned ALL of my mails that could not fit in my mailbox because they do not hold mails for more than 10 days!!! I spoke to the person in charge and I was given a phone number to call. When I called the phone number, some lady that barely spoke English told me "Ma'am, you are lucky we kept the previous mail", because they return them after 10 days. I told her somehow I did not feel "LUCKY" because I was paying for the service!! I requested to speak to her manager and I was told "he was busy" but will return my call. After several attempts I gave up... HORRIBLE CUSTOMER SERVICE!!!
As a retired POSTAL worker I have never seen such bad service in this office and phone service all these managers/supervisor instead of brainwash training should go to etiquette training, I am at times embarrassed to say I worked 25 yrs. Thank God I was a carrier and not an office worker.
Horrible service and very rude not educated staff. I believe they forget the fact that due to us customers they have a place to call job. Phone also is nonexistent. Unfortunately I have no choice but to use this every now and then as I live in Plantation. It seems that these people are counting the days for retirement doing their very minimal
Advocacy A.09/16/2014EditJERKS, MONSTERS, ABUSERS, MEAN AND NASTY, ZERO RESPECT, SPITEFUL, VENGEFUL, HATEFUL, UGLY SPIRITS, BAD KARMA WILL GET THEM. TAMPER WITH PEOPLES' MAIL, DISRESPECTFUL TO ELDERS AND DISABLED. I CAN GO ON FOR DAYS. BUT YOU GET THE IDEA! AM NOW GETTING THE GOV, THE MAYOR, THE COMISSIONERS, THE SENATORS AFTER THEM FOR ABUSE OF DISABLED, ELDERS AND THEIR MAIL AND RIGHTS. I WILL SEE THEM BURN,
IF, AND I MEAN IF THEY ANSWER A PHONE THEY SLAM IT BACK DOWN. THEY ARE EVIL ORGANISMS. AND SO DISRESPECTFUL OF ELDERS AND DISABLED PEOPLE. VERY SICK PEOPLE THERE. ANGRY, SPITEFUL, MEAN AND CRUEL PEOPLE OR MONSTERS IF YOU PREFER.
• Replied to Dan
The local phone number is actually 954-327-9936, the one listed results in an endless ring.
Why on earth doesn't the website reflect the correct number! I have been calling the "wrong" number for 2 days. On the first day someone actually answered and I left a message for the Postmaster to call me. So far - no return call!!!! Are they understaffed - don't have time to correct the website or respond to calls?
• Replied to Ian
RETIRED AND ASHAMED
I have been calling they hang up call hang up so on finally answer on hold then hang up......meantime where are my meds.....
• Replied to Ian
That is the phone number they have listed that they refuse to answer.