Promenade Post Office

3690 W 18th Ave, Hialeah, FL 33012

Contact Numbers:

Phone: 305-819-9860
Fax: 305-825-2503
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 12:30pm
Sunday Closed

Pickup Services Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 12:30pm
Sunday Closed

Lobby Hours

Monday-Friday 6:00am - 6:00pm
Saturday 6:00am - 5:00pm
Sunday Closed

PO Box Access Hours

Monday-Friday 6:00am - 6:00pm
Saturday 6:00am - 5:00pm
Sunday Closed

PO Box Delivery Time

Monday-Saturday 10:00am
Sunday Closed

Last Collection Times

Monday-Saturday 5:00pm
Sunday Closed

Carrier Facility Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 12:30pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 10:00am - 3:00pm
Saturday-Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 305-819-9945.
*This Post Office does not take passport photos.

Passport Photo Hours

Monday-Friday 10:00am - 3:00pm
Saturday-Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 8:30am - 5:00pm
Saturday 8:30am - 12:30pm
Sunday Closed

  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Palm Village
1050 W 49th St
0.7 mile away

El Mercado
2440 W 60th St
1.0 miles away

Milam Dairy
5600 NW 72nd Ave
1.3 miles away

Bright
3200 E 2nd Ave
1.6 miles away

Reviews

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This post office has always been a pleasant post office, but their is this lady that works there older lady speaks both Spanish and English. She is extremely rude not helpful. She seems to be bothered by people, why she works here don't have a clue. But I went to tell them to please be more careful when placing mail because I have been receiving my mail late because it was placed in someone else's box. I have paid late charges to my bank as a result of this. She says she never makes mistakes and called me a liar. That is unacceptable behavior especially for a post office. She made it sound like she is perfect, perfect is God which clearly she is not. Then I proceeded in explaining to her my situation and asking her to calm down and she ignored me completely this is not the first time she has been rude to my daughter as well. I would greatly appreciate if something is done about this. God bless.
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