This post office is literally the worst post office in America. They refuse to deliver my mail to my residence. They always return every single piece of mail to the sender with the words: "not deliverable. Incomplete address." Except the address is a complete, legal, American address. I've spoken to the manager at this facility who told me personally that there isn't anything wrong with my address and they will NEVER deliver to my residence because they don't want to go there. They have done this every single time I ordered something. I've filed a complaint with USPS but it's come and gone and no one wants to do anything about it. My next step is gonna be a lawsuit.
Selected item to Pick up from Post Office but got ignored & returned to sender. Calls to Post Office number during opening hours get diverted to machine giving opening hours. Central call centre not much help - also line held so call didn't go through to "feedback collection."
Just to follow up - I visited the Post Office in person. The attendant couldn't help but called a supervisor. She was excellent. I explained my problem, she was able to track the parcel & get it to the Post Office for me to collect the next day. Returned the next morning, presented gov. issued photographic id. and received my parcel. Perfect! Well done for turning round what was an unhappy experience which USPS 1800 operator was unable to solve and didn't give me confidence they knew what would happen. Interestingly they held the line indefinitely so I was unable to be connected to their feedback system to provide feedback following my call. Recommendation - visit this Post Office in person and explain your problem to a Supervisor.
• Replied to JJ
i want to know how i get a key to a mailbox for my property and what identity card i need to set it up? or do i just turn up at the post office.
My Delivery person refuses to give me my mail if my car is parked within 20FT of my mailbox. She did it again today when I NEEDED a part to fix my iPhone. Now I have to wait until Monday if I am lucky enough to get my mail and I need that phone for my job. NOT HAPPY!!!!
I've always had a great experience with this Post Office. Maria and her small staff are always courteous and helpful, and I rarely get someone else's mail, and when I do, I just return it to them so they can make sure it gets to the correct box. And you get that personal service, where they know your name and box number, and they actually live in our Communuty too. I'im surprised at the few negative reviews, as that's not my experience at all, and I think they're complaining about getting others mail too much. Is it really a big deal to return it so it can get to the correct box? And it's much better than standing in line for a half hour at the main Post Office downtown, getting impersonal service from workers that don't know or care who you are. I really appreciate having our own little community Post Office, and Maria especially. Thanks guys! -Jeff(PO Box 413)
This post office has repeatedly delivered mail to my box that had other box numbers on it. They have lost my mail or delivered it weeks later than it should have been delivered. These were important items such as utility bills, tax documents, etc. I can't help but think that the term "incompetence" applies here. Whatever happened to the old-fashioned ethic of serving the public? Yet they keep raising the rates.
This is by far the worst post office I have ever used in my entire life. If you live in this area do not have anything shipped by the post office to you. My package says delivered. I never got it. Called probably 30 times and was always PROMISED I would get a call back with more information. Never once got a call back. No one could ever tell me where the item was delivered to. Avoid this place at all costs!!!
Just return it to the office staff, and if they're closed, return it when they're open, and they'll make sure it gets to the correct box next time. Is that such a big deal? I don't think so. Not a big enough problem to complain about like others are doing. We should all just be happy we have a small community post office to go to, with a staff that knows your name, and where it usually takes just a minute or so to do your business, unlike the big impersonal main post office in town.