A few weeks ago I had a package not arrive in my mailbox, even when the tracking number said it had been delivered. I contacted the post office via e-mail and received a follow up e-mail within hours, and a personal phone call the next day from a gentleman named Carlos. He let me know that they would search for my package, and have it returned to me. I received my package a week after I was supposed to have had it delivered, and Carlos called me several times to let me know there were working on finding it and eventually let me know that it would be delivered that day. The customer service I received was amazing, and very refreshing.
I'm having the same problem at the moment! what is the email to the Parker post office so I may reach them?
• Replied to Amber
My daughter is staying at a friend's home in Parker, CO. I mailed her some important papers for her job that needed to be there asap. My daughter gave me the wrong house number for the address. It was actually a number that doesn't exist. When this was discovered, I called the post office early in the morning it was supposed to be delivered. The person at the post office was very helpful. I had tracking on the envelope. He found the envelope and corrected the information It was delivered to the correct address in perfect condition.....and on time. Thank you Parker, CO staff!
Don't bother putting mail in the outside drive up mailbox. I have been doing that after work late at night. Some of my packages and letters have NOT made it to their destination. I will be going to another post office location.
Lost yet another package of mine and after a month of me calling and showing up in person to get answers, I have none. Each time they take down my information and promise to call me, but they NEVER do.