This post office has the worst delivery service and customer service skills EVER. Bringing your complaints/concerns to Post Master Connie Hanlon is not worth the time or effort. She just doesn't really care. FedEx or UPS are the way to go. All complaints should go to Consumer Affairs, the phone number is 303.853.6185.
I just had a very good interaction with the Erie Post office regarding a passport for my son. Bill was very knowledgeable about the paper work I needed and the process. He set an appointment for tomorrow to get it done. Hope it goes this well tomorrow!
Oh my God! We have the same issues and have called to complain and nothing gets done about it. I get a couple of cooking magazines I PAY for and keep and they bend them everytime! I am so frustrated and angry about this and the carriers and "post master" could care less. What are we supposed to do? We get our neighbors mail all the time, and then have to become unpaid postal workers to deliver it to them! Something has to be done here, the community is small but that doesn't mean our mail is not important! Plus it's growing, God help us the bigger we get!!
Why don't the postal employees read these messages? So they don't think their work is awful?? Well then anyone else reading needs to know how bad & unprofessional it is. The post master doesn't do a thing but apologize to you in a friendly (fake) voice if things aren't done right! There is no one you can call except them to complain to, WTF?! the carriers are on a national contract & apparently it's in their contract that they can fold your magazines, mail, & obvious photo enclosures with no repercussions; they can also NOT deliver your mail or packages & say you weren't home when you were indeed home & live close enough to the mailboxes to SEE That they did not try to deliver it to your house...so I guess it's also on their contract to lie as well. We have gotten other people's mail several times, when the addresses aren't even close to each other. When I have had to go to the actual PO to pick up mail the lazy/liar delivery person didn't deliver, the employees in the office are rude, slow, don't give a crap how long you have to wait while they fumble around back there. They don't wear uniforms & most of them look like they just stumbled out of bed. I want to know who else I can complain to about this. Our neighbor that has the same issues said she called & the only one you can call is consumer affairs in Denver or them! How does that solve any problems????
The worst post office ever!!!!! I live in old town and STILL have to use a P.O. Box. Their response is "it's always been that way"... I was out of town for a couple weeks, they put a notice IN my box to renew but I wasn't there to get it. When I returned two weeks later they had replaced the lock and sent ALL my mail back, then made me pay for the new keys! I've lived here for about 15 years and have always had problems with them. At least they don't take a two hour lunch anymore... The government can't do ANYTHING right. It's time to take this country back!
• Replied to Disgruntled in Erie
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