Very rude. Never seem to be able to tell me anything that I don't already know. I've had numerous problems with my mail. Neighbors have receiebd my mail in their mailbox and vice versa. Thankfully I was lucky enough to get my mail returned. Every time I call customer service I get a busy Line. No help what so ever!
PO lost package, had a tracking manifesto PO Turlock had possession, Shane told me to shut my mouth and then attempted to physically intimidate with his size by drawing closer to me, refused to be helpful or do any legwork, then threatened to call police when I asked for his supervisor.
Shane is a violent, vindictive person, and I fear for my safety and future mail security because of him.
well i ended up calling 1800askusps to file a complaint on the carrier who delivers my mail. i told her about the reviews and how ive been trying to call the office at the number listed on website above) & gave her the number she said that is not the correct number to whicj i said thats what the website gives abd no wonder they havent changed it because then they might have to pick up a phone. anyways folks geres the correct # 209-669-3025 .thank you and your welcome :0)
Couldn't contact this post office for the life of me. What kind of US Post Office doesn't have an operating phone that allows you to talk to someone? After having to drive all the way down there, I was treated with the worst customer service just to top it all off. They don't want to be reached over the phone just so you can come in in person and be treated poorly. I was inquiring about a packaged that had showed it was delivered to my house over a week prior and was basically told by the lady who helped me to f*** off and that there was nothing she could do because the package was showing on her end that it had been delivered even though it had not. She had the nerve to suggest that I was lying because in her words my package had "clearly been dropped off". I am a college student who really needs an expensive text book that I ordered and trusted to be delivered to my house. So so SO disappointed with this Post Office and their inability to own up to screwing up my order and further more leaving me to deal with it all on my own.
PS: And when you find that you cannot speak to anyone and the main automated number refers you to your local post office--the lines are continually busy so you are still unable to contact a live person! What has happened to the U.S. Postal Service? Is it lined up to collapse???????
The US Post office is almost like a gestapo. You cannot call to speak to anyone and are given three options to request delivery info, e.g., track a package; general mailing info, etc., all AUTOMATED. The system refuses to put you through to a customer service rep--absolutely refuses and will conclude the call if you don't select one of the three options. You cannot opt to choose to report damaged mail or mail delivered from a faith based organization that is ALWAYS TAMPERED WITH. What is going on with the U.S. Postal Service? Is it becoming a frightening Big Brother type gestapo?
This post office "really" needs a package night drop. In this day & age with more packages than ever being shipped it's confusing why they don't? The back mail boxes are geared for stamp mail. Also will fit some thick envelops but no boxes. A small flat rate box will not even fit. The office I've be been using in San Jose does have one & it's really convenient. What do we need to do to have one installed here?!