I HAVE IMPORTANT MAIL TO GO OUT & the mail has NOT BEEN PICKED-UP IN TWO (2) DAYS! This is NOT the first time this has happened at Valencia Lea Mobile Home Park. I want to know who my mailperson is & who is in charge of pick-up/delivery here!
The people at the post office are some times prone to argue shifty, behave in a pig-headed manner, and are often contradictory, malicious, or spiteful. It seems that some of them are there to cause problems for the people with needs that are not in the normal span of every day routine in order to prevent inquiries and personal investigations from arising!
This post office employs the LEAST helpful staff I have ever encountered. They are rude on the rare occasion they do answer the phone and every time I've had the unfortunate circumstances of having to personally go to the office, they have been rude, unhelpful, and their work ethic is severely lacking. Most of the employees are incapable of recognizing their own tracking number. I understand that this office is severely understaffed, but that is no excuse for their poor service. I have had packages listed as out for delivery for a number of days, but not been delivered and no one knew what could have possibly happened to the package. Recently I had to call and ask if I had a package at the office, but they refused to help me and even hung up after denying me any assistance whatsoever.
They never answer the phone and I've been left on hold. I walked in and told them to check the phone, that I was probably still holding!! They stuff your packages in your mailbox instead of getting out of the truck to bring it to your door. We have even been home and they instead put a note in the box that you didn't answer with no attempt to come to the door. Very lazy!!!