Big Bear Lake Post Office

472 Pine Knot Blvd, Big Bear Lake, CA 92315

Contact Numbers:

Phone: 909-866-1035
Fax: 909-866-3731
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours



Bulk Mail Acceptance Hours

Monday-Friday 8:30am - 3:30pm
Saturday-Sunday Closed

Pickup Services Hours

Monday-Friday 8:30am - 5:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

Lobby Hours

Monday-Sunday 12:01am - 11:59pm

PO Box Access Hours

Monday-Sunday 12:01am - 11:59pm

Last Collection Times

Monday-Friday 5:15pm
Saturday 2:00pm
Sunday Closed

Carrier Facility Hours

Monday-Friday 8:30am - 5:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

Passport Acceptance Hours

Monday-Friday 8:30am - 3:30pm
Saturday-Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo if no available photo hours listed.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call.

Passport Photo Hours

Monday-Friday 8:30am - 3:30pm
Saturday-Sunday Closed

Global Express Guaranteed® Hours

Monday-Friday 8:30am - 5:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Global Express Guaranteed®
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Priority Mail International®
  • Lot Parking

Visit our Links Page for Change of Address, Hold Mail/Stop Delivery, PO Boxes™ rentals and fees, Rates on Postage Stamps and Freight/Shipping, Holidays, Bulk Mail, Money Orders, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Moonridge New
42166 Big Bear Blvd
1.1 miles away

Fawnskin
39132 N Shore Dr
1.8 miles away

Big Bear City
120 W Country Club Blvd
2.8 miles away

Sugarloaf
501 Maple Ln
3.5 miles away

Reviews

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I think that the counter personnel should be trained to be helpful. I generally print my own postage online and drop off the items at the post office. The last two times I have had to seek the assistance of an employee. The person I spoke to was rude and not really helpful. The first time I told her that I was trying to do it myself online but it would not allow me to print first class from the USPS site. I was told that she had no idea how that worked and they were not told anything about the online services. I would have assumed that someone there would have been the expert to refer to or that she could have directed me to a phone number. Today I went in to clarify something about an express mail shipment and was told "Well you did not click the right box so that is the way it is" Really? Maybe customer service people should be trained on how to help a customer not just tell them they are wrong. Maybe a short explanation of how to get the desired result next time would have been helpful. It seems that this person just wants you to move along not actually assist.
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I totally agree with you on the rudeness of the personnel here as I always experience it myself. This elder white hair with glasses clerk is always RUDE and has really nasty attitudes. This is such a shame for USPS & we all have to deal with this. Sadly, it is the closet post office to my house or I will have to drive across town to Bear City so I have to deal with this B*t*h each time I have to mail out or pick up something. One time she slammed my packages on the counter and didn't even bother to apologize. She has no skills at all for customer services. Why did they even put her there to do customer service I just don't get it. This is a sad, miserable person. Her knowledge about the services is also very low. She doesn't know s**t and she blames it to the computer. What a shame to have this person working there to ruin the reputation of the certificate of outstanding service posted on the wall (I saw).
• Replied to Connie Richardson


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