This post office is the worst, the agents act as if you are an inconvenience to them, not friendly, don't scan your items in, and appear as if they have something better to do other than serve the PEOPLE, to which they took an oath to do as a part of their hire process. No wonder they are so far in the RED. Another Federal government service that doesn't care about the PEOPLE that pay their checks, or have accountability for their lousy customer service, and they are supposed to be there to SERVE! If I could leave negative stars I would
Needed to get an item to a Tucson PO Box by the next day. Looked up the correct station per zip code, which was Coronado. Took my item to the station. Just to clarify, at this point I am now standing in the station where the PO Box exists. I can actually SEE the PO Box that my item needs to be dropped into. Only to be told that my item will have to go to Phoenix and back, and therefore won't be put in the PO Box until the end of the week. I had to pay $17.00 for priority mail to get it to Phoenix and back, to the exact same building from which it originated. Absolutely ridiculous.
Ok, so I tried the one on Grant 520--290-9718 and it rang and rang, a guy answered and put me on terminal hold. This is as bad or worse than trying to call the IRS. The 800 number tells you that you have to call the local post office and yet you get no actual human being at a local post office.
I have never written a review before, but I feel compelled to this time. Enough is enough.The goal: To get a present to my friend for her birthday.The reality: Over a month after her birthday (approaching two) she hasn't received it.I purchased a gift for my friend off of Etsy, and had it shipped directly to her by two day mail. Twice. The first time it was sent back as undeliverable, and it took over a month to get back to the seller because they had tagged it with some code and it has been SITTING IN THE DISTRIBUTION CENTRE THE ENTIRE TIME. The second time, despite using a different address, it was also undeliverable. My friend has letters and packaged delivered to BOTH addresses all the time.There is no further details even in the post office system (I called to check), so the only conclusion I can draw is that whoever delivered that day either didn't have time or didn't care and just tossed it as return. Maybe they're a really angry person, I don't know.The point is that whoever is trying to deliver is not doing their job, and by the look of the reviews on Google I am not alone.And the best part?They won't even pick up the phone at this particular location when all I want to do is find out if it is sitting there or not, maybe get them to hold it so my friend can pick it up.Wow. Just wow.