I use the free carrier pick up service. In the past few months, my packages are not always picked up (three times in the last three months and again, today). Then I get an email stating that "pick up was attempted but package was not available"..My packages are always in the designated spot from 7 a.m. until 7 p.m.
Why is this happening?
how is it that I can buy something from ebay , which is then shipped from Florida to Arizona and the tracking number shows every step of the way until it was delivered to my mail box and it never was in my mail box. I am the only person with a key and i have checked my mailbox three times it was never there. What can be done.???if your mail person is suspected of taking your mail what can you do.
If retail hours are posted on this page as being Saturday 9:00am - 5:00pm, why would I arrive at the Arrowhead Post Office in Glendale at 2:00pm and the doors were locked to the lobby and customers outside who intended to take care of regular business with the post office couldn't accomplish a thing. I had to take my business to UPS and pay twice the shipping charges because of their poor service and no warning about their closure 3 HOURS EARLIER THAN POSTED!!! Not happy.
SOOOO ENRAGED!!!!! Waited patiently for my college diploma to arrive. When it finally did arrive the mail person folded it, EVEN THOUGH the envelop specifically stated "DO NOT FOLD". I CANNOT BELIEVE THIS! NOW I WILL HAVE A DIPLOMA WITH A CREASE IN IT!?!?!??!?!?!?!? I AM FURIOUS! I hope the supervisor is ready to hear from me tomorrow since they can't answer in the hour BEFORE closing time! NO WONDER FedEx and UPS are replacing these lazy employees! WORST post office!!!
I also called for hours and got the fast busy signal that sounds like the phones have been turned off. I finally called the 800# above and got a very nice representative who created a case for me and sent it to the Arrowhead PO since they don't answer their phones.
The gentlemen that answers the phone is very un professional and rude! accusing me of lying and not listening to anything I had to say! Worried if I got argumentive with him they would do stuff to my mail like they have been and not giving me certified letter mail!